Frequently Asked Questions
No. Sunscape Travel is an informational platform. When you inquire about a deal, one of our travel specialists will contact you directly to discuss availability, pricing, and booking details.
No. All packages listed on our website are resort-only deals. Airfare is not included unless explicitly mentioned.
Simply click "Inquire Now" or fill out the contact form. Our team will reach out to you to finalize details and complete your booking.
We typically contact you within 24 hours. In many cases, you may hear from us the same day.
All deals are subject to availability. Since we offer limited inventory, prices and dates may change at any time.
Our travel specialists will provide payment options during the booking process. These may include credit card, debit card, or other secure payment methods.
Cancellation policies vary depending on the resort and package selected. Our team will explain all cancellation terms before confirming your booking.
Some deals are seasonal, while others are limited-time promotions. We recommend contacting us quickly to secure availability.
Yes. Many of our packages are designed for families and include suites that accommodate 4 or more guests.
Yes. Some packages include all-inclusive options such as meals, drinks, and resort amenities. Details will be provided for each offer.
Privacy Policy
We may collect the following information when you use our website:
- Name
- Email address
- Phone number
- Travel preferences
- Inquiry details
We use your information to:
- Contact you about travel packages
- Respond to inquiries
- Provide customer support
- Send promotional offers (optional)
- Improve our services
We do not sell or rent your personal information to third parties.
We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
We may use third-party tools such as:
- Email providers
- CRM systems
- Analytics tools
These services may collect limited data necessary for operation.
Our website may use cookies to improve user experience and track website performance.
You can disable cookies in your browser settings.
By using our website, you consent to our Privacy Policy.
We may update this policy at any time. Changes will be posted on this page.
Terms and Conditions
Sunscape Travel provides informational content about resort vacation packages. We do not directly process online bookings through the website.
Prices listed on the website:
- Are subject to availability
- May change without notice
- May not include taxes or resort fees
- Do not include airfare unless stated
Bookings are completed after direct communication with our travel specialists. Availability is not guaranteed until confirmed.
Payment details will be provided during the booking process. Full or partial payment may be required depending on the package.
Cancellation terms vary by resort and package. Customers will be informed of the specific policy before confirming booking.
Sunscape Travel is not responsible for:
- Resort policy changes
- Weather disruptions
- Travel delays
- Airline changes
- Government travel restrictions
Customers are responsible for:
- Valid passports
- Travel documents
- Visas (if required)
- Travel insurance (recommended)
Sunscape Travel acts as an intermediary between customers and resorts. We are not liable for:
- Resort service quality
- Accommodation issues
- Travel interruptions
- Personal injury or loss
We reserve the right to update these Terms & Conditions at any time.
Continued use of the website constitutes acceptance of these terms.